EnduringWishes
Privacy Policy
Last updated August 12, 2026
1. Information we collect
We collect account information such as your name, email address, phone number, password, and information you choose to add to your EnduringWishes account. This may include stories, photographs, documents, legal or financial information, care details, funeral wishes, checklists, and information you share with authorized Deputies. We may also collect device, log, cookie, and usage information needed to operate, troubleshoot, and secure the Service. You should not submit information about another person unless you have permission or another lawful basis to do so.
2. How we use information
We use information to create and operate accounts; store, organize, and share content according to your instructions; provide Deputy permissions; communicate with you; support account access; prevent fraud and abuse; maintain security; improve the Service; process any transactions through payment providers; and comply with law. We may create aggregated or de-identified information that cannot reasonably identify you. We do not sell users’ personal information or use private account content to train a general-purpose AI system.
3. How information is shared
You choose whether and how to share information with Deputies and other authorized people. Deputy access is limited by the permissions configured for that relationship, but you remain responsible for choosing recipients and reviewing permissions. We may use service providers for hosting, storage, communications, support, security, analytics, and payment processing. They may process information only to provide services to us or as required by law. We may disclose information when legally required or during a merger, acquisition, financing, dissolution, or transfer of the Service and its assets. We do not promise that information shared by you or an authorized recipient can be recovered after it is copied or downloaded.
4. Sensitive and health information
EnduringWishes may allow you to store sensitive, legal, financial, or health-related information. The Service is not a medical provider, health plan, or law firm, and this policy does not by itself promise that the Service is subject to HIPAA or that it is a HIPAA-covered service. Do not use the Service as a substitute for professional advice or a regulated medical-record system. Access to account content may be technically possible for limited operational, security, support, backup, or legal purposes, subject to applicable controls.
5. Your choices and rights
You can review and edit information through the account tools available to you. You may request access, correction, deletion, portability, or other rights available under applicable law by contacting us. Some requests may require identity verification. Information shared with another person may remain available to that person or in their copies after you delete it. California residents may have rights to know, correct, delete, limit certain sensitive-information uses, opt out of sale or sharing where applicable, and receive equal treatment for exercising those rights.
6. Retention and security
We retain information while it is needed to provide the Service and for legitimate business, security, legal, tax, fraud-prevention, and dispute-resolution purposes. After account deletion, removal from active systems and backups may take additional time, and some information may be retained where required by law. We use administrative, physical, and technical safeguards, but no online service can guarantee absolute security.
7. Children and international transfers
EnduringWishes is not directed to children under 18, and we do not knowingly collect personal information from a child under 18 without legally valid consent. The Service is operated from the United States. Service providers may process information in other locations, subject to applicable law and contractual safeguards.
8. Changes and contact
We may update this policy as the Service, ownership, or legal requirements change. We will post the revised policy and provide additional notice for material changes when appropriate. Privacy questions or requests may be sent to info@7hills-software.com or EnduringWishes, Inc., 44 Portland Street, 4th Floor, Worcester, MA 01608, USA.
This policy should be reviewed as the ownership transition and product operations are finalized. It is not legal advice.